Seamless Payment Orchestration Migration
Client Background
A mid-sized operator, originally operating under a white-label setup, decided to move to a turnkey model and build its own platform. Due to regulation changes and a shift in strategic target markets, the operator had to migrate from its existing payment orchestration provider to a new one in a very short time.This urgent transition needed to be handled carefully to avoid downtime and losing players.
The Challenge
- The new orchestration platform worked differently from the old one, with different systems and flows.
- Several PSPs the client relied on were not yet integrated into the new orchestration.
- The migration had to be transparent for players. Deposits and withdrawals needed to continue seamlessly without impact on the user experience.
- Different integration types and technical flows between PSPs created complexity.
- The operator needed a solution that aligned with both regulatory requirements and business continuity goals.
The Solution – Payment Orchestration Migration by PayConsult
PayConsult worked with and (?) guided the operator through the orchestration migration, ensuring all PSP connections were centralized and fully functional.Our role included:
- System Analysis: Evaluated gaps between the old and new orchestration platforms.
- Custom Requests & Adjustments: Worked with the orchestration provider to design, test, and implement required changes.
- PSP Integrations: Collaborated with both orchestration and PSP partners to integrate missing PSPs and payment solutions.
- Cashier Design: Partnered with the client’s development team to design and configure the cashier for a seamless player experience, ensuring all data and transactions were secure.
The Results
- Seamless Migration: Players experienced no interruptions in deposits or withdrawals.
- Business Continuity: The operator avoided downtime and potential revenue loss during migration.
- Expanded Capabilities: New orchestration setup gave the operator a more scalable payment infrastructure.
- Improved KPIs: Several payment solutions showed measurable performance increases post-migration.
If you’d like to learn how to make your payments more efficient, or if you’re considering a new orchestration migration - let’s talk. We’ll make the transition seamless!